Corporate Organization

Administration

As President and CEO, Scott Campbell provides our strategic direction. He is also the end-point of our Customer Support call list and follows-up personally with many customer issues. Always looking for ways to improve our product and service, you will often see Scott in the field with medics, managers, and medical directors getting feedback about Siren. Scott holds a Bachelor of Engineering and Masters in Business Administration.

 

Solution Delivery

Oliver Nemeskéri oversees our Solution Delivery, Customer Service, and Marketing departments. He has over 13 years of managing teams to deliver small to large-scale international IT projects. Over the past four years of service with Medusa, he has overseen the deployment of Siren in thousands of ambulances in numerous ambulance agencies worldwide. Oliver holds a degree in Commerce and Marketing.

Oliver’s Solution Delivery team is committed to making your switch to Siren ePCR painless, while taking advantage of all the operational improvements that the software offers. His business analysts, project managers, and implementation architects guide your team throughout the project lifecycle.

When your system is live, Customer Service gives your team 24/7 direct access to experienced professionals for trustworthy advice on issues such as software features and use, problem diagnosis and resolution and software defect identification.

You can speak with a highly trained technical person any time of the day or night.

 

Product Management & Sales

Craig Fraser, who has over 20 years of experience in product management and development of IT solutions, leads our product management and sales teams.

Craig’s product management team works closely with our internal clinicians, software engineers, our customers and our technology partners to properly define and develop the Siren product offering.

Our experienced sales executives come from diverse medical and healthcare backgrounds. They are experienced EMS professionals and advanced care paramedics who understand the evolving needs and concerns of the EMS industry.

Our sales team and global partners cover the world with local representation throughout North America, South America and Europe.

Development and Quality Assurance

Dan MacDonald leads this team and brings over 15 years of extensive leadership experience in managing growing teams, implementing product delivery processes, increasing productivity, and developing enterprise applications.Dan holds two degrees including Computer Science and Political Science, as well as a Master of Business Administration.

With a solid team of development architects, engineers and developers, the Development team’s mandate is to develop new features for, and to ensure the quality of, the suite of applications that comprise Siren ePCR. This group works with industry leading technologies to enhance the user experience and add new features while ensuring security and stability to create a nation-grade solution.

Experienced testers and developers make up the QA team. This is a group of people who love to “break” things which means that they find complex defects that may have taken months to uncover in the field. These defects are often found and fixed in-house before the product leaves our doors and paramedics never encounter the problem. The QA team takes it personally when a customer reports a problem in the field because it means that they missed something while they completed their testing.

The QA team is the last team to sign off on all releases. The software does not ship until they are satisfied that they have thoroughly tested every aspect of the release and are confident that we are releasing a solid and reliable product.

Investors

Medusa is a privately held company. Private venture capital funds, the Government of Canada, and the Government of Nova Scotia are investors in Medusa.